The strongest strategy begins - and ends - with culture.
At Create Your Culture, we help behavioral health organizations design programs, systems, and workplaces where compliance and compassion work hand in hand.
From licensing and audit readiness to strategic planning and team development, we built the foundation for sustainable success - one culture at a time.
CULTURE - CENTERED.
STRATEGY - FOCUSED.
IMPACT - DRIVEN.
Our Vision
We envision a world where culture is the foundation of every strong system - where people feel valued, processes reflect purpose, and accountability drives sustainable impact. At Create Your Culture, we believe that when culture leads, strategy follows, and communities thrive.
Our Mission
At Create Your Culture, we believe the strongest systems are built on people, purpose and shared values.
Our mission is to help behavioral health organizations design and sustain programs that are compliant, stragic, and culture-driven - transforming daily operations into systems of excellence that serve both staff and community.
Our Approach
We start with culture - because culture shapes everything.
Our consultants work alongside behavioral health leaders to co-create culture-driven systems of process that embed accountability, transparency, and trust.
By aligning people, policies, and practice, we help organizations transform their day-to-day operations into living reflections of their values.
The result is measurable impact: stronger teams, clearer systems, and cultures that last.
CORE SERVICES
We guide you through every step of launching a complaint behavioral health program - from feasibility and COMAR alignment to policies, staffing, and documentation.
Our consultants conduct detailed internal reviews to identify compliance gaps, documentation risks, and operational inefficiencies - with clear action plans for correction.
We help leadership teams clarify goals, structure, and workflow to align strategy with service outcomes, ensuring your program's success is sustainable and measurable.
From model design to performance tracking, we help you build or enhance clinical programs that integrate evidence-based practices and meet real community needs.
Simplify the CARF process with readiness assessments, documentation audits, mock surveys, and corrective action planning to position your agency for successful accreditiation.
Prepare confidently for OHCQ, BHA, or accreditation audits. We stimulate audits, coach staff, and guide corrective actions so you can navigate oversight with confidence.
We help organizations keep strengthening their readiness and their relationships. Through strategic partnerships development and system-level engagement, Create Your Culture supports behavioral health programs in expanding referral networks, deepening collaboration, and aligning wiht Maryland's evolving continuum of care.
Your culture is your foundation. We help organizations evaluate and improve staff engagement, reduce burnout, and create environments where people feel valued and aligned with purpose.
We proudly support:
Behavioral Health and Human Service Providers - Programs and organizations seeking to strengthen compliance, operations, and culture through strategy and acountability.
Aspiring Providers & Entrepreneurs - Individuals preparing to launch or expand behavioral health and community service programs with clarity, confidence, and purpose.
Health & Human Service Professionals - Clinicians, coordinations, and support staff dedicated to delivering care within cultures that value integrity, teamwork, and growth.
Community Leaders & Change Agents - Anyone inspired to create culture - building connections, improving access, and shapign systems, that reflect dignity and care.
We serve those who serve others - building cultures of care across systems, services and communities.
CYC Pillars of Excellence
Culture is not a byproduct of strategy - It is the strategy.
When organizations invest in their internal culture, compliance strengthens, staff engagement rises, and client outcomes improve.
Strategy with Integrity
Our strategies balance compliance and compassion, using data and experience to turn goals into actionable, measurable outcomes.
Culture as the Core
We align mission and operations by embedding shared values into systems, leadership, and decision making frameworks.
People Power Sustainability
Sustainable growth begins with engaged teams. We help organizations cultivate workplaces that retain talent, drive innovation, and deliver consistent impact.
These values are more than principles
they are the culture we create
Culture: We build environments where compassion, collaboration, and purpose guide every action.
Integrity: We lead with honesty, transparency, and ethical practice in all we do.
Connection: We strengthen relationships across people and systems to drive collective impact.
Accountability: We turn compliance into culture - creating systems that promote trust and consistency
Empowerment: We equip teams and leaders to act with confidence, clarity, and care.
Excellence: We pursue quality in every detail, helping organizations achieve measurable and lasting results.
Culture & Compliance?
When organizations invest in their internal culture, compliance strengthens, staff engagement rises, and client outcomes improve.
"Companies with the strongest workplace cultures saw a 21% increase in profitability, 17% boost in productivity, 10% higher customer ratings, and a 41% reduction in absenteeism compared to organizations with weaker cultures."
Source: Flair HR, Company Culture Statistics 2024, flair.hr
"Companies with the strongest ethical cultures outperformed others by roughly 40% across key metrics like employee loyalty, innovation, and business growth."
Source: LRN, Benchmark of Ethical Culture Report 2023. Retrieved from
Latrice Jackson
Chief Impact Officer & Principal Consultant
Our Story
Create Your Culture was founded with a simple belief: people heal, lead, and grow best in environments rooted in dignity, accountability, and support.
Backed by extensive leadership experience in behavioral health, clinical care coordination, and statewide human service initiatives, our team understands the full continuum - from policy to practice, and from systems to individuals.
With firsthand experiences across Maryland's behavioral health landscape, our leadership team offers direct insights into state systems, regulatory partners, and community networks - empowering organizations to navigate compliance with confidence and drive meaningful, measurble impact.
From mental health consulting organizational development to hands-on community engagement and family support, Create Your Culture serves as a trusted bridge between people and systems - connecting providers, and agencies in pursuit of stronger, more compassionate communities.